Great stay. Amazing view from room, breakfast buffet had something for everyone, great location. Could walk to several good restaurants. Staff was very attentive.
La habitación estaba impecable, me hicieron un upgrade a una habitación más amplia.
La ubicación del hotel es inmejorable ya que queda frente a la costanera y a pasos de la plaza principal y de todos los locales más importantes.
El desayuno buffet es muy variado.
Hotel muito bem localizado, garagem incluída em uma regi?o de estacionamentos pagos (inclusive na rua). Acomoda??o nova e bem conservada, embora a cama n?o seja excepcional de conforto (mas longe de ser desconfortável). Café da manh? com boas op??es mas repetitivo ao longo dos dias. O suco poderia ser melhor. Quarto limpo todos os dias, arruma??o rápida (muitas vezes durante o café da manh?), academia com esteira, transport, bike ergométrica, banco e pesos livres. Piscina pequena mas aquecida. Vista do quarto para o lago e vulc?o Osorno (muitos quartos com vista, apesar de n?o serem todos). Sagu?o agradável para passar o tempo, inclusive com vista ao lago/vulcao. Um ótimo local. Eu, se pensar em retornar a Puerto Varas, com certeza repito o hotel. Quarto grande para 4 adultos (cama de casal tamanho padr?o, ent?o um pouco “pequena”).
The lobby was lovely, breakfast was excellent every morning with lots of options and tons of fresh healthy food. The staff was extremely accommodating and helpful, had great experiences with everyone we interacted with. We had some trouble with our original booking and the hotel was extremely helpful and went out of their way to make sure we had a good stay and were fairly compensated for the issue. Location right across the lake was perfect. Would definitely come again!
El recepcionista de la parte de la tarde no sabe atender bien a los huéspedes. Le pedí que me cambiara de habitación porque era para minusválidos y que no tenía silla para trabajar y me dijo que estaba todo ocupado y la silla nunca llegó. Después de una horas bajé y estaba una chica muy simpática y le comenté mi caso y al tiro me dijo que me cambiaba pero ya no tenía tiempo de arreglar las cosas porque me iba a trabajar. Definitiva no debe tratar a los huéspedes.
The rooms need to be updated. Old furniture, but very spacious.
Great location and view to the Volcano.
Breakfast is a plus. Very good .
We had a great stay.
酒店回復：
AlexandraThank you for your feedback is important to us. We hope to see you again soon. Sincerely,Radisson Hotel Puerto Varas.
