维拉斯港丽笙酒店-住客评论

Guest（Couple） 2026-03-01
Fantastic views from hotel. Breakfast was over the top. Room and bathroom spacious.
酒店回复：
Thank you very much for sharing your kind comments about your recent stay with us. We're delighted to know that you enjoyed the fantastic views from the hotel, as well as our breakfast selection. It's also wonderful to hear that you found your room and bathroom spacious and comfortable.Your feedback is greatly appreciated and serves as a great motivation for our team. We truly hope to have the pleasure of welcoming you again in the near future for another memorable stay.Warm regards,Guest Relations Team
Guest（Other） 2026-03-01
Overall, I would say it was a nice stay, but there are several areas that need improvement, especially considering the price. The hotel room felt a bit run down and outdated, although it did have a very nice view, which was definitely a highlight. The reception staff at the front door were very kind and helpful throughout my stay, which made a positive difference. Breakfast was good in terms of quality, but I was not greeted upon arrival, which made the experience feel a bit impersonal. The restaurant, however, served a very good sandwich and coffee, which I enjoyed. The spa experience was disappointing. While it had the potential to be relaxing, the facilities felt neglected. The pool was not clean, the jacuzzi was not working, and at one point they even ran out of water. They also did not have robes available in my size, which shows a lack of attention to detail. The massage itself was not good. The therapist seemed rushed, had a poor attitude, and was not particularly polite or attentive. It felt like the session lacked care and professionalism. Given the overall condition of the facilities, rooms, and building, I believe the property would really benefit from renovations. At its current price point, it does not offer good value compared to other places with better-maintained facilities and higher-quality service. In summary, a pleasant stay in parts thanks to the staff and the view, but the overall quality does not match the price.
酒店回复：
Thank you very much for your honest feedback. We value your observations, which will help us improve.Sincerely.Hotel Radisson Puerto Varas.
Guest（Couple） 2026-03-01
The hotel is perfectly located right in front of the lake, offering a truly magnificent view. It’s also within easy walking distance of the main restaurants and shops, which makes getting around very convenient. The breakfast is excellent, with a good variety and quality. The staff is consistently helpful, attentive, and focused on making guests feel comfortable throughout their stay. Free parking is a great added benefit. Overall, a very enjoyable experience.
酒店回复：
Thank you very much for your comments.Sincerely.Hotel Radisson Puerto Varas.
Guest（商务旅客） 2026-03-01
Hood hotel at the very Centre. Got the upgrade for free. It was very pleasant. Big room with the good view. ??
Guest（其他） 2026-02-01
La habitación estaba en buenas condiciones, pero las camas de la habitación que reservé No eran Matrimoniales como dice acá!! Son camas de 1,60 para 1 persona !!
酒店回复：
Agradecemos y valoramos sus sinceros comentarios.Atentamente.Hotel Radisson.
Guest（Other） 2026-02-01
Higher end lodging with full amenities. Great view ( we were lucky with clear weather). Breakfast great
Guest（Family） 2026-02-01
Great stay. Amazing view from room, breakfast buffet had something for everyone, great location. Could walk to several good restaurants. Staff was very attentive.
Guest（其他） 2026-02-01
La habitación estaba impecable, me hicieron un upgrade a una habitación más amplia. La ubicación del hotel es inmejorable ya que queda frente a la costanera y a pasos de la plaza principal y de todos los locales más importantes. El desayuno buffet es muy variado.
Guest（商务旅客） 2026-01-01
Very nice hotel in a great lakeside location. The area feels safe and comfortable, making it very relaxing to stay here. The room was very large and clean, and the breakfast was good. Excellent value for money considering the location
Guest（Other） 2026-01-01
Room maintenance was poor, bathroom floor tiles were loose, no desk chair, carpet way past its useful life

维拉斯港丽笙酒店

客户评价 由实住客人提供的真实点评

Guest（Couple） 2026-03-01

Guest（Other） 2026-03-01

Guest（Couple） 2026-03-01

Guest（商务旅客） 2026-03-01

Guest（其他） 2026-02-01

Guest（Other） 2026-02-01

Guest（Family） 2026-02-01

Guest（其他） 2026-02-01

Guest（商务旅客） 2026-01-01

Guest（Other） 2026-01-01

客户评价由实住客人提供的真实点评